Quick tips for International Online Shoppers

An online trader should always provide their address, phone and fax numbers.
Read the terms and conditions on the site, and check the seller's policy on refunds and returns.
Check with the seller that what you're buying meets Malaysia safety standards.
If things go wrong, contact the ACCC or the consumer protection agency of the country you bought your goods from, like the Federal Trade Commission in the US.
You can also file a complaint with econsumer.gov if necessary, which is the global site that allows consumers to file cross-border complaints with the aim of resolving the complaints without formal legal action.

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